Municue
Fort Worth, TX

Official City Release

Consumer Health Customer Service Office moving to City Hall March 12

press releaseWednesday, March 11, 2026Fort Worth Press Releases
The Consumer Health Customer Service Office is relocating to City Hall (100 Fort Worth Trail, Fifth Floor) starting March 12, where residents can obtain permits, pay fees, and access general customer service assistance.
3 entities2 key facts2 perspectives11 sections
Topics
public_health
permit
governance

Mentioned Entities

City Hall
Consumer Health Customer Service Office
Consumer Health Online Payment Portal

Analysis

Overview

The Consumer Health Customer Service Office is relocating to City Hall, 100 Fort Worth Trail, Fifth Floor, effective March 12.

Governance & Oversight

Consumer Health is centralizing its in-person permit and payment services at City Hall.

Insights by Role

Contractor

MediumMedium significance — notable action worth trackingBusinesses that pull Consumer Health permits — food service operators, temporary event vendors, body art establishments — need to update where they go for in-person permitting and fee transactions starting March 12.

Resident

MediumMedium significance — notable action worth trackingAnyone who visits Consumer Health in person to apply for permits, pay fees, or attend classes should update their records to City Hall, Fifth Floor, starting March 12. Class and training schedules are not guaranteed to follow the same move, so calling 817-392-7255 before a trip is advisable.

Source Text

Open source →

Beginning Thursday, March 12, Consumer Health’s Customer Service Office will relocate to City Hall, 100 Fort Worth Trail, Fifth Floor. The office is open to the public 8:30 a.m. to 4:30 p.m. Monday through Friday.

What is moving? These Consumer Health services will move from the current location to City Hall:

Obtaining permits

Paying permit fees, temporary event fees or reinspection fees

General customer service assistance on Consumer Health services

Classes and in-person training schedules may vary. Please contact the Customer Service Office for specific course information.

Resources

Make payments online. Invoices can be paid online 24/7 through the Consumer Health Online Payment Portal.

For more information about Consumer Health classes and services, visit the Consumer Health webpage.

For questions, contact Consumer Health Customer Service at 817-392-7255 or email.

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