Municue

Department of Information and Technology Services

department
95 mentions across 44 events

Also known as: ITS

A City of Dallas municipal department providing IT infrastructure, services, and support to city government. The department empowers residents, visitors, and businesses through sustainable, reliable, and efficient technology services and smarter government solutions.
44 eventsLast active Tracked since $257.9M city spending

Mention Frequency

Topic Distribution

Topics

contract (73)
governance (32)
budget (32)
public safety (26)
grant (3)
transportation (2)
tax (2)
permit (1)
development (1)
utilities (1)

Roles

requester (58)
mentioned (37)

Connected Matters

Legislative threads where Department of Information and Technology Services is mentioned

Technology Accountability Report (26-389A)

2 hearings since Jan 2026·Last: Feb 3, 2026·Site

Location

1500 Marilla Street, Dallas, TX 75201·Show on Google Maps ↗
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Activity Timeline

Showing 5195 of 95

October 2025

Briefing Memos

Informational briefing from Information & Technology Services providing an overview of research and advisory services delivered by Gartner Inc. and Forrester Research, Inc.

Overview of Services Provided by Gartner Inc. and Forrester Research, Inc. [Information & Technology Services]

Consent Agenda
requester

Authorizes a three-year cooperative purchasing agreement with Tyler Technologies for maintenance, support, and upgrade of the Dallas Municipal Court case and content management system, plus a ratification payment for outstanding invoices accrued during contract renewal negotiations, totaling $3,216,138.93.

…not to exceed $3,216,138.93 - Financing: Data Services Fund ($1,986,779.00) and ITS Projects and Governance Fund ($1,229,359.93) (subject to annual appropriations)…

$3.2M
Consent Agenda
requester

Authorizes a two-year cooperative purchasing agreement with Tyler Technologies through the Sourcewell cooperative for an electronic citation (eCitation) system for the Department of Code Compliance, not to exceed $403,287.

Authorize a two-year cooperative purchasing agreement for the implementation of an electronic citation system (eCitation) for the Department of Code Compliance with Tyler Technologies, Inc through the

$403K

September 2025

Consent Agenda

Authorization to reject all proposals received for enterprise commercial off-the-shelf software maintenance and support for the Department of Information and Technology Services, and to re-advertise a new solicitation, at no cost to the City.

Authorize (1) the rejection of proposals received for maintenance and support of various enterprise commercial off-the-shelf software products for the Department of Information and Technology Services

August 2025

Consent Agenda
requester

Authorizes a three-year cooperative purchasing agreement with SHI Government Solutions, Inc. through the OMNIA Partners cooperative for the SnapComms Employee Communication solution for the Department of Information and Technology Services, not to exceed $259,395.

Authorize a three-year cooperative purchasing agreement for continuous use of SnapComms Employee Communication solution for the Department of Information and Technology Services with SHI Government So

$259K
Consent Agenda
requester

Authorizes a five-year cooperative purchasing agreement with AT&T Enterprises, LLC for a Mass Emergency Notification System for the Office of Emergency Management and Crisis Response, not to exceed $984,786, financed through the CSEC Prop 8 Next Generation 9-1-1 Service Fund.

…ncy Management and Crisis Response with AT&T Enterprises, LLC through the Texas Department of Information Resources cooperative agreement - Not to exceed $984,786.00 - Fi…

$985K
Consent Agenda
requester

Authorizes a three-year cooperative purchasing agreement with SHI/Government Solutions, Inc. through The Interlocal Purchasing System for a governance, risk, and compliance software solution for the Department of Information and Technology Services, not to exceed $532,077.

Authorize a three-year cooperative purchasing agreement for continuous use for a governance, risk, and compliance software solution for the Department of Information and Technology Services with SHI/G

$532K
Consent Agenda
requester

Authorization of a five-year cooperative purchasing agreement for Toughbook as a Service rugged device subscriptions for the Dallas Fire-Rescue Department with Panasonic Connect of North America, not to exceed $708,817.50.

Authorize a five-year cooperative purchasing agreement for Toughbook as a Service rugged device subscription for the Dallas Fire-Rescue Department with Panasonic Corporation of North America dba Panas

$709K
Consent Agenda
requester

Authorizes a two-year cooperative purchasing agreement with Netsync Network Solutions, Inc. through The Interlocal Purchasing System for a cloud-based cybersecurity monitoring system for the Dallas Police Department, funded by a FY 2024 BJA OJP Byrne Discretionary Grant, not to exceed $199,000.

Authorize a two-year cooperative purchasing agreement for a cloud-based, cyber security monitoring system for the Dallas Police Department with Netsync Network Solutions, Inc., through The Interlocal

$199K
Consent Agenda

City council is authorizing a supplemental agreement to increase the service contract with 22nd Century Technologies, Inc. for a software defined wide area network (SD-WAN) solution for the Department of Information and Technology Services by $316,671.43, bringing the total contract value to $1,654,357.15.

Authorize Supplemental Agreement No. 2 to increase the service contract with 22nd Century Technologies, Inc. for continued software defined wide area network technology solution for the Department of

$317K