Municue

Department of Information and Technology Services

department
91 mentions across 41 events

Also known as: ITS

A City of Dallas municipal department providing IT infrastructure, services, and support to city government. The department empowers residents, visitors, and businesses through sustainable, reliable, and efficient technology services and smarter government solutions.
41 eventsLast active Tracked since $249.5M city spending

Mention Frequency

Topic Distribution

Topics

contract (71)
budget (31)
governance (30)
public safety (26)
grant (3)
transportation (2)
tax (2)
permit (1)
development (1)
utilities (1)

Roles

requester (56)
mentioned (35)

Connected Matters

Legislative threads where Department of Information and Technology Services is mentioned

Technology Accountability Report (26-389A)

2 hearings since Jan 2026·Last: Feb 3, 2026·Site

Location

1500 Marilla Street, Dallas, TX 75201·Show on Google Maps ↗
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Activity Timeline

Showing 5191 of 91

August 2025

Consent Agenda
requester

Authorizes a three-year cooperative purchasing agreement with SHI/Government Solutions, Inc. through The Interlocal Purchasing System for a governance, risk, and compliance software solution for the Department of Information and Technology Services, not to exceed $532,077.

Authorize a three-year cooperative purchasing agreement for continuous use for a governance, risk, and compliance software solution for the Department of Information and Technology Services with SHI/G

$532K
Consent Agenda
requester

Authorization of a five-year cooperative purchasing agreement for Toughbook as a Service rugged device subscriptions for the Dallas Fire-Rescue Department with Panasonic Connect of North America, not to exceed $708,817.50.

Authorize a five-year cooperative purchasing agreement for Toughbook as a Service rugged device subscription for the Dallas Fire-Rescue Department with Panasonic Corporation of North America dba Panas

$709K
Consent Agenda
requester

Authorizes a five-year cooperative purchasing agreement with AT&T Enterprises, LLC for a Mass Emergency Notification System for the Office of Emergency Management and Crisis Response, not to exceed $984,786, financed through the CSEC Prop 8 Next Generation 9-1-1 Service Fund.

…ncy Management and Crisis Response with AT&T Enterprises, LLC through the Texas Department of Information Resources cooperative agreement - Not to exceed $984,786.00 - Fi…

$985K
Consent Agenda
requester

Authorizes a three-year cooperative purchasing agreement with SHI Government Solutions, Inc. through the OMNIA Partners cooperative for the SnapComms Employee Communication solution for the Department of Information and Technology Services, not to exceed $259,395.

Authorize a three-year cooperative purchasing agreement for continuous use of SnapComms Employee Communication solution for the Department of Information and Technology Services with SHI Government So

$259K
Consent Agenda
requester

Authorizes a two-year cooperative purchasing agreement with Cellco Partnership dba Verizon Wireless through the Texas Department of Information Resources for commercial wireless communication services and equipment for city employees, estimated at approximately $6.39 million.

Authorize a two-year cooperative purchasing agreement for the continued use of commercial wireless communication services and associated equipment for city employees for the Department of Information

$6.4M
Consent Agenda
requester

Authorizes a two-year cooperative purchasing agreement with Netsync Network Solutions, Inc. through The Interlocal Purchasing System for a cloud-based cybersecurity monitoring system for the Dallas Police Department, funded by a FY 2024 BJA OJP Byrne Discretionary Grant, not to exceed $199,000.

Authorize a two-year cooperative purchasing agreement for a cloud-based, cyber security monitoring system for the Dallas Police Department with Netsync Network Solutions, Inc., through The Interlocal

$199K
Consent Agenda
requester

Authorizes a four-year sole-source service contract with optional one-year renewal with Deccan International for maintenance and support of equipment tracking and deployment software used by Dallas Fire-Rescue Department, not to exceed $399,393.

…pport for the equipment tracking and deployment software for Dallas Fire-Rescue Department - Deccan International, sole source - Not to exceed $399,393.00 - Financing: Da…

$399K
Consent Agenda

City council is authorizing a supplemental agreement to increase the service contract with 22nd Century Technologies, Inc. for a software defined wide area network (SD-WAN) solution for the Department of Information and Technology Services by $316,671.43, bringing the total contract value to $1,654,357.15.

Authorize Supplemental Agreement No. 2 to increase the service contract with 22nd Century Technologies, Inc. for continued software defined wide area network technology solution for the Department of

$317K

June 2025

Consent Agenda
requester

Authorization of a three-year cooperative purchasing agreement with Enterprise Training Solutions for a citywide business and technology professional development and learning solution for the Department of Information and Technology Services, not to exceed $432,323.25.

Authorize a three-year cooperative purchasing agreement for a citywide business and technology professional development and learning solution for the Department of Information and Technology Services

$432K
Consent Agenda

Authorizes Supplemental Agreement No. 24 with Tritech Software Systems (a CentralSquare Technologies subsidiary) to extend and increase the Computer Aided Dispatch system maintenance and support contract for the Department of Information and Technology Services through July 2028, adding up to $5,589,604.78 to the existing contract.

…nance and support of the City’s existing Computer Aided Dispatch system for the Department of Information and Technology Services from August 1, 2025 to July 31, 2028 - Not to exceed $5,589,604.78, from $21,35…

$5.6M