Customer Care Division

The City of Fort Worth's MyFW App has been upgraded to version 7, featuring an improved reporting interface, filters, search functionality, and news updates to help residents report non-emergency service issues across departments like Code Enforcement, Solid Waste, and Stormwater.

Same app, new features: MyFW App gets an upgrade

The City of Fort Worth promotes its 817311 text-to-report service, which allows residents to submit non-emergency service requests for issues like street conditions, park maintenance, and code enforcement via text message.

With 817311, reporting City issues has never been easier